If you would like help resetting your password, your admin can follow these steps: If your admin has turned on single sign-on (SSO) and you forgot your work password, use the 'forgot password' link on your organization's sign-in page or contact your admin. Also make sure that the email address for your Dropbox account matches the one you use for your organization's sign-in page. If so, enter your email address and leave the password field blank on Dropbox's sign-in pages, and learn more about what you need to do to access Dropbox on the web, computers, and mobile devices.

Contact your admin to find out whether this feature has been turned on. Single sign-on (SSO) lets you access Dropbox in the same way you access other applications at work-by using your organization's sign-in page. Has your admin turned on single sign-on (SSO)? If you're a member of a Dropbox Business account and you're having trouble signing in, here are some things to check:ġ. I'm a Dropbox Business user and I can’t sign in If you're still unable to access your account, contact Dropbox Support. Learn what to do if you received an email with a one-time security code. If we detect suspicious sign-in attempts on your account, we’ll email you a one time security code. Learn more about resetting your password. If you forgot your password, you can reset it.

Dropbox sign in help